PRIVACY POLICY

Last modified 29.03.2022

We at NOLEJ care about the privacy and protection of personal data. We strive to be transparent in our data collection practices while providing you with a service that you love and trust.

This Privacy Policy explains how we collect, use, protect and share personal data about you, and also when and how you can control what we collect and do with it.

Our Privacy Policy applies to the data collected through products and services provided by NEURONYS SAS, which is the entity responsible for processing the Personal Data, with its headquarter located at 188 route d’Assevent, 59 600 Maubeuge, France, SIREN 840299580 and its affiliates, (together, “NOLEJ” or “We”), which includes our websites, apps, and all other NOLEJ’s-branded software and services (collectively, our “Services”). For any question in relation to our Privacy Policy you can send an email to info@nolej.io.

1) What Personal Data can NOLEJ collect?

“Personal Data” is information that NOLEJ collect that: may identify you as an individual or is defined as such under applicable laws or regulations. If you create an account with NOLEJ, and/or use our Services or communicate with us, we may collect the following Personal Data:

  • Name

  • Email address

  • Username

  • Password

  • Personal Data included in the files you upload on the Services

  • Any other personal data that you authorize us to collect or provide to us

We also collect, most of the time automatically, other information that is not Personal Data but we may link to Personal Data about you:

  • Logs sent by your browser when you visit our Services

  • Usage Statistics (what, where, when, how you are using our Services)

  • Debugging Information (logs, metadata, or other information about your devices, media, and experiences for the purpose of resolving an issue you may have with the software or suggesting desired features)

  • Device Information (operating system, version of the device/browser used to access the services, versions of NOLEJ being used)

  • Cookies used to operate and administer our Services and improve your experience.

2) How NOLEJ use Personal Data

We May store, process and use your Personal Information for the following purposes:

  • To provide, administer, maintain, improve and/or analyze the Services;

  • To conduct research and develop new programs and services;

  • To communicate with you and respond to your requests to customer support;

  • To facilitate your payment for any product or services that we sell

  • To personalize our marketing or recommendations and other content and/or experiences delivered to you through the Services

  • To prevent fraud, criminal activity, or misuses of our Services, and to ensure the security of our IT systems, architecture, and networks; and

  • To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

NOLEJ may obtain Personal Data called restricted scope data from Google APIs These restricted scope data will never be used for to serve you advertisements, nor they will be read by NOLEJ employees, except if: a) NOLEJ employee has obtain you consent to that effect, or b) it’s necessary for security purposes, or c) to comply with applicable laws, or d) such data are aggregated and anonymized. NOLEJ Services complies with the Google API Services User Data Policy, including the Limited Use requirements. NOLEJ use and transfer to any other application of Persona Data received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use Requirements.

3) How long does NOLEJ store your Personal Data ?

NOLEJ commits to store your Personal Data for a duration which will not exceed the purpose(s) for which they are specifically stored, and always in compliance with the applicable laws and regulations and always in strict compliance with NOLEJ’s legitimate interest. Such duration varies according to the purpose of the treatment, but also according to tax, accounting or legal requirements.

Once the purpose are achieved, your Personal Data will be archived for the duration imposed by applicable laws and regulations, until expiration of such delay, where your personal data will be deleted or anonymized.

Please find below the Personal Data storage duration for each type of purpose :

Purpose

Personal Data

Storage duration

Legal base

Providing the Services

Account data, usage data, technical data

During the use of the Services + 3 years following account termination

Executing the contract

Improve, research, develop and protect the Services

Account data, usage data, technical data

5 years from account creation

Legitimate Interest

Promoting the Services

Account data, usage data, technical data

Up until user’s opt out, or 3 years from collection of Personal Data

Consent

Customer Service

Customer request, Account data, usage data, technical data

For the duration of the treatment of customer request + 3 years from its resolution.

Executing the contract

Managing customer payments

Account data, payment data

During the subscription + 15 months following customer payment

Executing the contract

Administrative and accounting management

Account data, payment data

During subscription + 10 years

Executing the contract

We may also anonymize or de-identify your Personal Data (so that it can no longer be associated with you) for research or statistical purposes, as described above, in which case we may use this information indefinitely without further notice to you.

4) With whom NOLEJ shares your Personal Data

NOLEJ may share Personal Data as follows:

  1. With third-party service providers that assist us in providing the Services. These include payment processors, business and analytics providers, content providers, CRM solution providers, marketers, and cloud service providers. All of these third parties are contractually required to only use your Personal Data for the specific purposes of providing the services requested of them.

  2. If disclosure is reasonably necessary to (a) satisfy an applicable law, regulation, legal process, or valid governmental request; or (b) protect or defend the safety, rights, or property of NOLEJ, the public, or any person

  3. In connection with a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or other proceeding involving NOLEJ that includes or requires the transfer of the Personal Data.

  4. To enforce our Terms of Services, and/or to prevent or detect fraud or security threats

  5. Except for restricted scope data, with third parties to improve and deliver promotional messages to you on our behalf and on behalf of others, as permitted by applicable law.

5) Your Rights

As part of our relation, you have the following right in relation to your Personal Data which NOLEJ may hold:

  1. Access your Personal Data. You can ask us which Personal Data we hold for you, and if they are processed, you can ask us a copy of such Personal Data

  2. Delete your Personal Data. Please be aware that we may have to keep those Personal Data as archived copies, although you asked their deletion, as required by laws and regulations. Should we have transmitted your Personal Data to third Parties we will do our best endeavors to request them to delete such Personal Data.

  3. Correct or update your Personal Data.

  4. Transfer your Personal Data elsewhere.

  5. Withdraw your consent to the processing of your Personal Data where we rely on consent as the legal basis for processing. You can withdraw you consent at any time. You can withdraw your consent either through your account profile or through the hyperlink included in all our communication. It is our legitimate interest to send you email on similar products and services than the one you selected. Should you withdraw your consent, it won’t affect administrative message, service announcements and messages on terms and conditions.

  6. Object to the processing of your Personal Information where we rely on legitimate interests as the legal basis for processing, and for any direct marketing

  7. Restrict the processing of your Personal Information where we rely on legitimate interests as the legal basis for processing.

You can exercise some of these rights through your account settings. Otherwise, you can send an email to info@nolej.io.

6) How we protect your Personal Data

We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or email. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.

7) Children

Our Services are not directed to children who are under the age of 13. NOLEJ does not knowingly collect Personal Data from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Information to NOLEJ through the Service, please email us at info@nolej.io. We will investigate any notification and if appropriate, delete the Personal Data.

8) Changes to our Privacy Policy

NOLEJ may amend his Privacy Policy from time to time by posting a revised version on the website, or if an update materially adversely affects your rights or obligations under the Privacy Policy, we will provide notice to you either by emailing the email associated with your account or providing an in-product notification. Changes will become effective no sooner than 14 days after we notify you. All other changes will be effective immediately. Your continued use of the Services after any change means you agree to such change.